Carla Smith is Client Service Representative for Pathologists Diagnostic Laboratory, PA. Carla is the key contact for our physician offices, pathology issues concerning billing, reporting, couriers, etc. She is responsible for maintaining relationships with our physician offices, their staff and patients. Carla also maintains our pathologists credentialing files, works with our billing service and hospitals to keep information current.
Carla graduated from Surry Community College with an associates degree in Retail Management. She came to Medical Park Hospital in 1981 where she worked in admissions, accounts receivables, billing and insurance. She began working for Pathology Service Associates in 1994, which became Pathologists Diagnostic Services in 1996. Carla was practice manager for the local satellite office of Pathology Service Associates billing service from 1997 until 1999 until she accepted the position of Client Service/Marketing Representative and Practice Manager for Pathologists Diagnostic Services, pllc. She held this position until the acquisition of the anatomic pathology laboratory in 2007, where she then focused on Client Services.
Carla is an active member and former president of the Winston Salem Medical Group Managers. She is a member of the North Carolina Medical Group Managers and currently serves on the Membership Committee.
Carla is married with one son, and lives on a working farm in southwest Davie County. She is a Sunday school teacher and the Administrative Secretary for Salem United Methodist Church. She enjoys cooking, crocheting, reading and gardening.